Website Support

Keep your website running smoothly, so you don’t have to worry about it.

What We Do

Ongoing Care for Your Website

Peace of Mind – Every site we design and host stays secure, up to date, and running smoothly.

Consistent, Reliable Support – Need more? Retainers cover content edits, design updates, performance boosts, and troubleshooting each month.

Packages

Website Support Packages

Whether you’re testing the waters or ready for long-term growth, we offer package options that meet you where you’re at.

Essentials Support
$625

For light, occasional updates that keep your site polished:

  • Includes 5 hrs/month
  • Swap images, update links, or replace text
  • Apply small design or layout tweaks

Growth Support
$1,200

For steady improvements and regular updates:

  • Includes 10 hrs/month
  • Create new pages or content sections
  • Rearrange layouts and update menus
  • Refresh seasonal or campaign messaging
  • Keep your website current and engaging

Pro Support
$1,725

For organizations with ongoing, evolving needs:

  • Includes up to 15 hrs/monthAdd new functionality and expand content
  • Roll out regular design enhancements
  • Support larger campaigns and initiatives
  • Ensure your website grows with your goals

Website Support FAQs

Got questions? You’re not alone. Here are answers to some of the most common things clients ask about website support and retainer packages.

Each package includes a set number of monthly hours you can use for updates, fixes, or improvements. Examples include updating content, swapping images, refreshing layouts, adding new pages, or rolling out seasonal messaging.

Simply email us your request. Most small updates are completed within 2–3 business days. Larger requests may take longer depending on complexity, and we will notify you of when you can expect to see the changes reflected.

Unused hours don’t roll over to the next month. This ensures we can keep schedules and capacity clear for all clients.

Additional time can be billed at our standard hourly rate, or you can upgrade your package to access a lower hourly rate and greater savings.

Yes! Most of our support clients are small businesses and nonprofits who want reliable, professional website help without needing an in-house web team.

Website support is available for sites we’ve designed or currently manage. If we didn’t build your site, we’ll assess fit before starting to ensure we can support it effectively.

Support packages start at $625/month. Pricing is based on hours included — see our packages above.

You’ll still own your website. Support just ends, and any further updates would be billed at our hourly rate.

Our Work

View our Website Design Projects

Every project is handled by a professional who understands your audience and cares about the details — whether it’s designing a new site or keeping your existing one updated and secure.

Testimonials

What Our Website Clients Are Saying

Get Started

Get Started

Keep your website polished, secure, and up to date — without the stress of managing it yourself.